Agents that do the work, not just chat about it
Our agents connect to your tools (CRM, calendar, helpdesk, store) so they can look things up and act: book the meeting, issue the refund, qualify the lead. Every conversation is logged, and a person can take over at any time.
- Most routine questions answered instantly, around the clock
- Leads qualified and booked while you sleep
- Clean handoff to your team with full context
What we deliver
Customer support agents
Trained on your help center and order data, with escalation rules you control.
Sales & lead qualification
Asks the right questions, scores the lead, books a call and updates your CRM.
Voice agents
Natural-sounding phone agents for reception, reminders and simple orders.
Multi-channel
One brain across website chat, WhatsApp, Messenger, Slack, Telegram and email.
Tool use & actions
Secure function calling into your APIs: lookups, bookings, refunds, ticket creation.
Analytics & review
Conversation dashboards, topic trends and a review queue to keep improving answers.
- 24/7 support for an online store
- Appointment booking for clinics and agencies
- Internal IT and HR helpdesk bot
- Inbound phone line that qualifies callers
- OpenAI Realtime
- Claude
- Gemini Live
- Twilio
- WhatsApp Cloud API
- Slack
- HubSpot
- Zendesk
We choose tools for your project, not the other way around. If something else fits better, we'll recommend it.
AI Agents & Chatbots: common questions
Will the bot make things up?
Agents answer only from approved sources and say so when they don't know. Risky actions like refunds can require confirmation or human approval.
How long does an agent take to build?
A focused support or booking agent usually goes live in 2–4 weeks. Agents with many integrations or voice take longer, and we'll scope that up front.
Can it hand off to a human?
Yes. You set the rules: by topic, sentiment, customer value, or when the user asks. The human sees the full conversation.
Got an idea? Let's build it.
Tell us a little about what you need. There's no commitment and no hard sell, just a straight answer on how we'd approach it.
Personal reply within 24h
From the people who will actually build it.
NDA if you need one
Share your idea with confidence.
Fixed-price proposal
Clear scope, timeline and cost, usually within 3 business days.
Prefer email? hello@nanobuild.co